Frequently Asked Questions 

Q1) How much will my restaurant installation cost and will that price be fixed?

A1) After our initial consultation and having made an assessment of your requirements, we can provide some preliminary cost schedules to help you formalise your overall budgets. We can then, after your approval, tighten down the costs to provide a formal fixed price quotation to ensure that there will be no surprises.
However if during the project you choose to make some changes we can advise before work commences on a revised figure or a worst case scenario figure if the process of quotation is likely to affect the opening date. At no time should you be unaware of exactly what your project is going to cost you.

Q2) How long will my installation take?

A2) During our initial discussions and throughout the process of quotation we will pin down all delivery time scales and produce a programme for the installation or project. So long as factors beyond our control (Perhaps a factor under control of your own direct contractors) do not affect programme we can guarantee your hand over or opening date.

Q3) What geographical area do you cover?

A3) We cover the whole of the UK. 

Q4) I’ve never had a restaurant before, what do I need to do?

A4) Many of our customers where we have been involved in previous projects have opened their first restaurant. This is where e2eat can bring the experience to the table (pardon the pun!). We can ensure that your restaurant or bar has all the necessary elements to ensure you can deliver your food as you intended. So basically all you have to do is ensure you are cooking what people want!

Q5) What guarantees do you give and what maintenance or after sales support do you offer?

A5) Different manufacturers offer different warranties and guarantees. We will detail all warranty periods and set out any maintenance requirements necessary to ensure those warranties are honoured. We provide ourselves on our level of customer service and support, so our after sales service is really as long as you choose it to be.

Q6) Can you assist with Environmental Health, Planning and Building Regulations applications affecting my restaurant?

A6) Yes we can undertake the whole process of satisfying building control, planning and your Environmental Health Officer. Invariably when they see you are engaging professional assistance, the process tends to go much smoother!

Q7) My installation may be in a listed building or Conservation Area, are there any specific requirements I will be asked to meet?

A7) Yes there may be depending on the area, classification of listing etc, but generally sympathetic treatment of these issues will result in a mutually satisfactory solution.

Q8) How will I know if I will have sufficient power and gas requirements?

A8) We can detail out all your catering equipment energy consumption and determine quite quickly whether or not you have sufficient supply requirements and/ or deal with any upgrades in services that may be required.

Q9) Do you supply any equipment or are you tied to specific manufacturers. Can I specify the equipment I want to use?

A9) No we do not tie ourselves to any manufacturer. We would recommend the most suitable piece of equipment for your intended use based on a number of factors including duty (light, medium or heavy usage) dimensions, performance and simplicity of operation. We do have linked to our website various catalogues in our Catering Equipment page detailing equipment that we buy on a regular basis, but we are always happy to install your own specific choice of equipment should you have a first choice.

Q10) Are your installers qualified?

A10) Yes, in order to meet today’s very stringent Health and Safety standards we only use fully qualified engineers on all our project work.

Q11) Can you deal with the Health and Safety aspects of my installation?

A11) Certainly, all our projects are subject to risk assessments and method statements are produced where required by main contractors, Landlords etc.